With all of the communication options available today, it can be difficult to overcome the comfort and simplicity of a phone. However, the phone is far from a complete solution. But what if there is a way to get full phone service with a variety of tools without paying for your arms and legs?
This is actually entirely possible by implementing a voip managed services solution.
What is VoIP?
VoIP is an acronym for Voice over Internet Protocol. This is a technical way of providing phone services through Internet solutions instead of outdated phone lines outside the office. Many companies and businesses are aware that switching to VoIP is the best option and requires minimal adjustment to do so. In many cases, you don't even need to increase the available bandwidth to take advantage of VoIP solutions. VoIP is generally offered at different levels, and in small businesses, the base level is often well tailored to needs.
With a VoIP system, you can often provide a variety of operational benefits to your business.
VoIP is easy to manage: VoIP solutions are hosted on your internal infrastructure or on dedicated cloud servers. Both options can be reconfigured with just a few clicks, simplifying administration.
VoIP enables mobility: The VoIP system does not restrict employees from using their business phones only while at their desk. It works on a dedicated business phone, but employees can also take advantage of mobile devices through dedicated apps.
VoIP Provides Cost Savings: One of the most compelling benefits of VoIP is its ability to reduce communication costs in several ways. VoIP eliminates the need to pay for phone services in addition to Internet services, and generally includes most of the "premium" features.
VoIP has integrated integration. Software-based systems can inherently work well with other software. A VoIP solution is included here as you can connect your CRM solution and make direct phone calls. You can also keep better track of your business phone users.
VoIP offers advanced features: Finally, VoIP has some built-in options that make incoming calls much easier to manage, and your contacts expect your business to take advantage. VoIP can be of great use to your business from many options available without additional investment, such as call waiting, voicemail, and call routing.
Unsurprisingly, higher tier plans will have more options for these features, which can further enhance operations. For example, prestigious plans often include video calling capabilities, converting phone conversations into a "face-to-face" format.