One of the most important investments your company can make is the security, functionality and effectiveness of its technology. An internal team can support your company. However, outsourcing often brings more long-term benefits. A managed IT service provider who takes the time to understand your business goals and work with you can be incredibly valuable, even beyond the 9 benefits of managed IT services below.
- High return on investment
For the same cost as a small in-house team, a managed IT service provider (MSP) offers many more resources that will benefit your business. An MSP offers a much larger team of IT professionals, as well as access to the latest technology solutions to strengthen your business. They often protect your business more effectively against cyber threats. MSPs offer far more resources and therefore a higher value than conventional in-house IT equipment at the same price.
By outsourcing your IT management, your business can focus on its core offering. The time spent training new IT staff is transferred to the MSP. The MSP also ensures that your business complies with your industry standards and regulations, saving you time and resources again. In addition, outsourcing to an MSP ensures that its technology is properly maintained, reducing downtime and increasing staff uptime.
- Increased productivity.
You may have employees with IT experience who have been in charge of developing programs or training employees. However, it is easy for them to be distracted by various requests from employees, eg. B. Asking for help with login issues, leading to lost productivity.
Outsourcing to a managed IT services company provides your employees with a special hotline that they can use to solve IT problems. This allows your IT staff to focus on the tasks for which they were hired.
- Avoid security breaches
Cybercrime is constantly evolving, but you can keep your business as safe as possible by outsourcing your cybersecurity to a specialist who is up to date on the latest safeguards. Your advisor will also help your employees identify and avoid the latest threats, further reducing the risk of a security breach. Although cybersecurity is technically outside of typical MSP offerings, most add cybersecurity offerings to their services.
(Learn the top questions to ask a cybersecurity consultant.)
- Unlimited experience
Employees of a managed IT service provider likely have experience and knowledge of various industries. Employees also frequently continue their training and receive new certifications while working at an MSP, thereby offering a growing experience. Since your company is outsourced to an MSP, the MSP bears the costs of training and higher education, in contrast to an internal team (where costs would remain internal).
- Cloud-based services
Fear of a security breach is a major hurdle for most companies considering moving to cloud-based platforms. However, cloud-based access is essential for users who need to access websites and accounts from their mobile devices. Through the cloud, your employees can also work remotely while traveling and access your network. An MSP can not only help you to safely switch to a cloud-based platform, but also manage maintenance in the future.
- Better management of uptime.
All IT systems need to be updated regularly to increase efficiency and avoid downtime. To maximize uptime during the regular business day, system updates should generally be done in hours. With an in-house team, this can often lead to overtime costs.
By outsourcing information technology, a team of qualified professionals updates remotely when it is least disruptive to their employees. Availability is maintained or even increased without incurring additional overtime costs.
- Use your company against the competition
By outsourcing your IT, you can focus on other aspects of your business to gain a competitive advantage and increase your value proposition.
Also, cyber security is often a key concern for your company's potential customers. A secure company that you can trust with your sensitive data is certainly more attractive than an unreliable one. Often, MSPs extend their services to cybersecurity and can use the latest cybersecurity technology to defend you and your clients.
- Reinvest in your company
Budget constraints often limit opportunities that could help expand your business. By outsourcing to an MSP, you can reallocate any excess funds previously spent to an internal IT department to drive your business development.
Are you ready to choose a managed IT company?
Switching to a managed IT service provider can be an extremely cost-effective and efficient solution to problems that occur with typical internal IT teams. With increasing daily knowledge, MSPs provide companies with technology solutions that allow them to focus on achieving their business goals rather than worrying about their IT.